- Greet visitors and clients in a friendly and professional manner, making them feel welcome and comfortable.
- Manage incoming calls and direct them to the appropriate person or department. Answer general inquiries and provide basic information about the organization.
- Schedule and manage appointments, meetings, and conference room bookings.
- Receive and distribute incoming mail, packages, and deliveries.
- Address customer inquiries and resolve complaints courteously and efficiently.
- Assist with various administrative tasks, such as data entry, filing, and maintaining office supplies.
- Ensure the security and safety of the premises by monitoring visitor access and issuing visitor badges.
- Coordinate with other team members or departments to ensure seamless communication and efficiency.
- Maintain clear and effective communication with employees and other departments to facilitate smooth operations.